Having Trouble Accessing Your Account?

These FAQs are only for Applicants and CSULB Employees using an @csulb.edu email address.

I cannot remember my password

_If you have forgotten your CSULB campus password, please visit: https://beachid.csulb.edu/Reset/Default.aspx to reset your password or contact helpdesk@csulb.edu _

I am still having difficulties and would like to speak with someone

Contact Office of Financial Aid and Scholarships by opening a ticket or calling 562.985.5471 option #4 for support.

Having Trouble Accessing Your Account?

These FAQs are only for References and Reviewers NOT using an @csulb.edu email address.

I have not received an invitation email

If you are serving as a Reference or Reviewer and have not received your invitation email, enter your email address below and click Recover Password. You will receive an email instructing you on how to set a new password.

I cannot remember my password

If you have forgotten your password, enter your email below and click Recover Password. You will receive an email with instructions on how to recover your password.

I am still having difficulties and would like to speak with someone

Contact Office of Financial Aid and Scholarships by opening a ticket or calling 562.985.5471 option #4 for support._

Email Address