Having Trouble Accessing Your Account?

These FAQs are only for Applicants and CSULB Employees using an @csulb.edu email address.

I cannot remember my password

_If you have forgotten your CSULB campus password, please visit: https://beachid.csulb.edu/Reset/Default.aspx to reset your password or contact helpdesk@csulb.edu _

I am still having difficulties and would like to speak with someone

Contact Office of Financial Aid and Scholarships by opening a ticket or calling 562.985.5471 option #4 for support.

Having Trouble Accessing Your Account?

I have not received an invitation email: If you are serving as a Reference or Reviewer and have not received your invitation email, check your Spam or Junk folder. If you still cannot find your invitation email, reset your password to log in. Password recovery is handled by Blackbaud ID (BBID). See Blackbaud ID for password reset instructions.

If you are signing in with SSO as a Reference, Reviewer, or Donor, go to the Admin and Applicant tab to log in.

I cannot remember my password: Password reset is handled by Blackbaud ID (BBID). If you have forgotten your password, visit Blackbaud ID, select Forgot Password, and enter your email address. You will receive an email with instructions on how to reset your password. For additional help, visit the Blackbaud ID Password Help page.